Flynn Group Deploys Ziosk Technology Across 460 Applebee's Locations to Enhance Guest Experience

Ziosk zMini tablet at Applebee's • Photo Credit Ziosk

DALLAS, May 5, 2025 (WHERE & WHAT OT EAT) — Hospitality technology company Ziosk, a provider of pay-at-the-table and SaaS solutions for restaurants, has announced a partnership with franchise operator Flynn Group to implement Ziosk's platform across more than 460 Applebee's restaurants nationwide.

Flynn Group has installed Ziosk's zMini tablets equipped with DigiSite Smart Table technology at over 20,000 tables. These devices allow guests to order, pay, and access entertainment at the table, while automatically syncing with the restaurant’s point-of-sale system.

"Ziosk’s technology seamlessly complements the handheld tablets we currently have in place, creating a comprehensive digital hospitality experience in our restaurants. Giving guests control over when to order more items or pay their bill, all while our servers remain at the ready and equipped with handhelds for additional service, allows us to simultaneously meet guests’ expectations for elevated convenience while ensuring every team member feels supported. In today’s challenging labor environment, this is a game changer. We couldn’t imagine a better experience than having Ziosk on the table,” said Dan Krebsbach, President, Flynn Applebee’s.

Ziosk’s spatial location software enables tablets to be moved between tables while maintaining guest check synchronization, allowing Applebee’s restaurants to adapt tablet usage to location-specific traffic patterns.

The zMini tablets also support guest engagement through promotional messaging and charity initiatives. According to the company, Flynn Group nearly tripled guest donations to Alex’s Lemonade Stand Foundation from $150,000 to $373,000 between July and September 2024 using Ziosk’s on-table promotional tools.

"We’re thrilled to launch the next evolution of Ziosk’s cutting-edge technology with a highly respected industry leader like Flynn Group and their Applebee’s restaurants. Eliminating the wait for guests is key to driving revenue and guest satisfaction. We’re empowering guests to order apps, desserts, reorder drinks and pay when they’re ready – letting them dine how they want. Having a tablet cycling through promotions on the table is also maximizing profits by delivering the right message at the right time to convert upsells. Coupling this with our latest innovations – SmartTable and DigiSite – reduces the number of tablets needed in any given restaurant, further lowering costs,” said Raymond Howard, Chief Revenue and Growth Officer for Ziosk.

For more information, visit www.ziosk.com.

Source: Ziosk